RCM Staff
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Build Your RCM Team

Build your RCM support team without adding in-house headcount.

Add one specialist or build a full bench. RCM Staff provides HIPAA-trained medical billers, coders, AR specialists, and support staff who work directly inside your existing EHR, clearinghouse, and billing workflows.

Medical Billers

Trained billers who support charge entry, claim submission, payment posting, billing queues, and day-to-day revenue cycle workflows inside your existing systems.

  • Charge entry
  • Claim submission
  • ERA/EOB posting
  • Billing workqueues
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Medical Coders

Coding support for accurate CPT, ICD-10, and HCPCS review aligned with documentation, payer, and specialty requirements.

  • CPT and ICD-10 coding
  • Specialty-specific coding
  • Coding audits
  • Documentation review
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Medical Virtual Assistants

Dedicated intake available

Healthcare-trained staff supporting administrative, patient access, and billing workflows while clinical judgment remains with your provider team.

  • Medical VA: starts at $400/week
  • Experienced Medical VA: quoted higher
  • Certified / Specialized: custom pricing

Eligibility & Benefits Verification

Front-end specialists who confirm patient coverage, copays, and benefits before service to reduce downstream claim errors.

  • Insurance verification
  • Copay and deductible lookup
  • Authorization flags
  • Coverage alerts
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Prior Authorization Support

Specialists who submit PA requests, track approvals, and follow up with payers to support timely care and reduce authorization-related billing issues.

  • PA submissions
  • Payer follow-up
  • Retro-auth support
  • Approval tracking
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AR Specialists

Dedicated AR specialists who work aging reports, follow up with payers, identify denial patterns, and help reduce unresolved insurance balances.

  • Aging claim follow-up
  • Denial follow-up
  • Claim status checks
  • Underpayment review
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Denial Management

Denial specialists who review denied claims, identify root causes, prepare appeals, and resubmit corrected claims to recover denied revenue.

  • Denial review
  • Root cause analysis
  • Appeal preparation
  • Corrected resubmission
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Payment Posting

Payment posting specialists who process ERA and EOB remittances, reconcile deposits, flag underpayments, and keep patient accounts current.

  • ERA/EOB posting
  • Deposit reconciliation
  • Underpayment flagging
  • Denial routing
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Not sure which role you need first? Start with a staffing plan.

Get a Staffing Plan
System-Agnostic Support

Built to fit your existing systems and workflows.

RCM Staff does not require you to change platforms. We align with your current EHR, clearinghouse, payer portals, SOPs, reporting cadence, and communication channels so support can be added without rebuilding your operation.

Every role is delivered by Philippines-based RCM staff trained for U.S. healthcare billing, including outsourced medical coding staff.

EHR and PM system adaptable
Experience across eClinicalWorks, WRS Health, TherapyNotes, IntakeQ, AdvancedMD, Practice Fusion, and similar systems
Clearinghouse and payer portal support
Support across Office Ally, Availity, Cognizant / TriZetto, Waystar, payer portals, and related billing workflows
HIPAA-trained staff
Structured onboarding, healthcare data awareness, and BAA-ready client engagements
U.S. timezone coverage
Support for U.S. healthcare teams across East Coast, Central, Mountain, and Pacific workflows
Practical onboarding
Workflow review, access setup, SOP alignment, and role-based training before deployment
Operational reporting
Support for tracking AR aging, denial trends, clean claim issues, productivity, and workflow bottlenecks
Next Step

Ready to Scale Your RCM Operations?

Tell us about your payer mix, systems, and staffing gap. We'll respond within one business day.

Book a Discovery Call

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