Dedicated Medical Virtual Assistants in the Philippines for Front Office, Patient Access, and RCM Support.

A medical virtual assistant is a non-clinical, remote administrative professional who supports a U.S. healthcare practice from the Philippines, working inside the practice's own EHR, phone, portal, and scheduling tools. The work is front-office and patient-access support, not clinical judgment or licensed care, which stays with the provider and licensed clinical team.

A full-time Core Medical VA is $400 per week or $1,600 per month. An Executive Medical VA, a more senior associate, is $720 per week or $2,880 per month. Part-time seats start at 20 hours per week. Specialized, bilingual, or billing-heavy roles may be quoted separately, and a Supervisor seat for QA review and reporting is quoted on top of either seat.

On a freelance marketplace you pay an hourly rate directly to an individual and take on screening, training, security, and coverage yourself. With a dedicated staffing model, the weekly price covers a screened healthcare associate, HIPAA training, a signed BAA, device management, basic oversight, and a no-charge replacement if a specialist leaves. The headline rate can look lower on a marketplace while the total cost of managing it is higher.

A general marketplace connects you with an individual for generic tasks and leaves screening, HIPAA, security, and coverage to you. RCM Staff provides a dedicated, healthcare-screened associate with a BAA, documented HIPAA training, device management, basic oversight, and a no-charge replacement if a specialist leaves. QA review and reporting are available through an optional Supervisor seat. The model is healthcare-specific staff augmentation, not generic VA outsourcing.

Core is for practices with clear SOPs that need full-time front-office and administrative support. Executive is a senior seat: a more experienced associate for higher-complexity roles that span scheduling, patient access, payer communication, and multiple providers or locations. Both seats work under your direction and include the same HIPAA training, BAA, device management, and replacement terms.

Each associate is dedicated to your practice for up to 40 hours per week. They are not shared across unrelated clients. They work inside your systems, follow your workflows, and integrate with your team like an in-house team member.

Yes. Associates are available across East Coast, Central, Mountain, and Pacific schedules so they can match your front-office and operating hours.

Every engagement includes a signed Business Associate Agreement, structured HIPAA onboarding, and annual HIPAA training with documented completion before access to patient information begins. Associates use MDM-managed or client-approved devices, unique credentials with role-based access, and written incident escalation procedures, and they work only through approved systems that follow the client's privacy and security requirements.

Associates work inside your existing EHR, practice management system, scheduling, phone, and portal tools rather than requiring a platform change. Common environments include eClinicalWorks, TherapyNotes, IntakeQ, WRS Health, AdvancedMD, and standard VoIP phone systems. No migration is required.

A Medical VA handles administrative and patient-access work: scheduling, intake, communication, eligibility checks, prior authorization tracking, and EHR updates. Full billing production, coding, and claim-level work belong to a dedicated medical biller or coder. Many practices staff a Medical VA alongside a biller so the front end stays clean and the biller focuses on claims.

Core is usually the starting point when your workflows are documented and your internal team can direct day-to-day work. Executive fits roles with more complexity or that need more independent judgment. If you want QA review and reporting on the work, add a Supervisor seat to either one. If you need coverage when your associate is out, add a second seat.

A more senior associate with deeper experience across front-office, patient access, and payer workflows, suited to higher-complexity or cross-functional roles. Executive is an experience tier, not a managed service: your practice still directs the work, and QA review and reporting come only with a separately priced Supervisor seat.

Medical VAs handle administrative and revenue cycle support work. They do not make clinical decisions, provide medical advice, diagnose patients, prescribe treatment, or replace licensed clinical staff.

Timelines depend on the role, seat, system access, and candidate approval. Most seats move from approved candidate to go-live within 7 to 10 days, but we confirm a realistic start date during the staffing call.