RCM Staff
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Services/AR Specialists
AR Specialists

Proactive AR follow-up to help reduce aging balances and unresolved claims.

RCM Staff AR specialists work your aging reports, check claim status, follow up with payers, support denial resolution, and flag underpayments so unresolved balances stay visible and actionable.

Dedicated to your team
U.S. timezone coverage
HIPAA-aware onboarding
You interview and approve

Specialists screened for payer follow-up experience and denial knowledge.

AR Workspace
Live aging follow-up
Online
Aging buckets
$184k open
0-30On track
31-60Following up
61-90Escalated
90+Appeal filed
61
Claims worked
12%
AR over 90 down
$22k
Recovered
Dedicated AR specialist
Working in your systems
HIPAA-awareBAA and structured onboarding
U.S. hoursCoverage across major time zones
Your systemsEHR, PM, clearinghouse, and portals
One dedicated specialistNot shared across unrelated clients
What They Handle

AR follow-up, denial support, and unresolved balance review.

From aging report prioritization through claim status checks, corrections, and escalation support, specialists keep back-end AR work organized and moving. The same team can provide support for EHR and practice management workflows across the wider revenue cycle.

Aging report management
Work aging reports in your PM system to prioritize unresolved balances by payer, date, claim size, and defined AR buckets.
Claim status checks
Check claim status through payer portals and clearinghouse tools to identify holds, processing delays, denials, or payer requests.
Claim corrections and resubmissions
Identify correctable claim issues, update billing details when appropriate, and resubmit claims based on your established workflow.
Appeal preparation support
Document denial details, gather required claim information, and prepare appeal packets or escalation notes based on your payer and client workflow.
Underpayment identification
Compare adjudication results against expected reimbursement to flag potential underpayments, COB issues, or payer processing concerns.
Denial trend reporting
Track denial patterns by payer, code, and reason code to surface recurring billing, coding, authorization, or documentation issues.
Simple Pricing

Three ways to add AR support.

Start with a dedicated AR follow-up specialist at a fixed weekly rate. Experienced and senior recovery roles are quoted based on complexity.

AR Follow-Up Specialist

Most popular
Starting at $400/week

Daily aging work and payer follow-up for active receivables.

  • Aging report management
  • Claim status checks
  • Corrections and resubmissions
  • Underpayment identification
  • Denial routing
Request this tier

Experienced AR Specialist

Quoted by experience and workflow

Complex payer follow-up and recovery across multi-payer books.

  • Complex payer follow-up
  • Appeal preparation support
  • COB and underpayment recovery
  • Multi-payer AR portfolios
  • Denial trend reporting
Request this tier

Senior AR / Recovery Lead

Custom pricing

Aged, high-dollar recovery projects and workflow leadership.

  • Aged and high-dollar AR projects
  • Root-cause and recovery analysis
  • AR workflow build-out
  • Team lead and escalation handling
Request this tier

The AR Follow-Up Specialist tier starts at $400 per week for a full-time associate. Experienced and senior roles are quoted by complexity. Get a quote for your exact role →

Why RCM Staff

Healthcare professionals, not generic outsourcing.

Our talent standard is built around healthcare experience, revenue cycle knowledge, and professional communication, so your associate fits the realities of a U.S. practice.

Healthcare-trained talent
We recruit professionals with healthcare education backgrounds, not generic virtual assistants cross-trained on the side.
Prior U.S. healthcare experience
We prioritize candidates who have already worked with U.S. healthcare organizations and understand how American practices operate.
Strong English screening
Every candidate is screened for clear spoken and written English so patient and payer communication stays professional.
Revenue cycle knowledge
Our team understands eligibility, authorizations, denials, posting, and A/R, so support fits the real workflow, not just task lists.
Professional worker identity
Associates are treated as career professionals with a defined growth path and pay progression, which shows up in how they work with your team.
HIPAA-aware operations
Structured HIPAA onboarding and a signed BAA come standard before any access to patient information begins.
How It Works

A simple, concierge engagement.

We handle the sourcing, screening, and matching. You stay in control of who joins your team.

01

Tell us the role you need

Share the workflows, systems, schedule, and skill level you are looking for. We help you choose the right tier.

02

We screen and match

We source, screen, and shortlist healthcare-trained candidates against your role using our talent standard.

03

You interview and approve

You meet the matched candidates and approve the person who fits your team. You stay in control of the decision.

04

Your dedicated specialist starts

Your associate onboards into your systems and workflows and begins working as a dedicated member of your team.

05

We support the relationship

We stay involved with performance check-ins, coaching, and continuity support so the engagement keeps working.

How It Fits

Built into your billing workflow to keep AR visible and moving.

Helps reduce days in AR
Consistent aging work and payer follow-up help move stalled claims before they age into higher-risk AR buckets or write-off review.
Works your PM system and portals
AR specialists work aging buckets directly inside your PM system, payer portals, and clearinghouse tools. No software changes required.
HIPAA-aware from day one
Every specialist completes structured HIPAA onboarding before accessing patient accounts or claim-level data.
Denial pattern visibility
Regular reporting on denial categories and AR trends gives your billing leadership the data to reduce recurring write-offs over time.

Every engagement includes a signed BAA and structured HIPAA onboarding before access begins. See our HIPAA and compliance posture →

Our People

Healthcare professionals, proud of the work they do.

The people behind RCM Staff are skilled Filipino healthcare professionals, not gig workers passing through. We hire for healthcare background and U.S. experience, invest in their growth, and treat them as career team members. That shows up in how they represent your practice.

Built on real experience
We prioritize professionals with healthcare education and prior work supporting U.S. healthcare teams, so they understand the work from day one.
A real career, not a gig
Associates have a defined growth path from specialist through senior and team-lead roles, with pay that grows alongside their skills.
Part of your team
They take pride in representing your practice to patients and payers with the professionalism your team is known for.

See the standard every associate is held to in our careers and talent approach →

FAQ

AR specialist staffing questions.

How much does a dedicated AR specialist cost?

A dedicated full-time AR specialist starts at $400 per week. Experienced and senior recovery roles are quoted based on payer complexity, aged-AR scope, and recovery goals. We provide a clear quote for your exact role on a short call.

Is the AR specialist dedicated to us or shared?

Each specialist is dedicated to your account for up to 40 hours per week and is not shared across unrelated clients. They work your aging buckets inside your systems. Part-time schedules are available.

Do AR specialists work in our PM system and payer portals?

Yes. AR specialists work directly inside your existing PM system, payer portals, and clearinghouse tools. No software changes are required.

How do you handle HIPAA and patient accounts?

Every engagement includes a signed Business Associate Agreement and structured HIPAA onboarding before any access to patient accounts or claim data begins. Specialists work only through your approved systems.

How quickly can an AR specialist start?

Most engagements move from approved candidate to go-live within about one to two weeks, depending on system access and onboarding. We confirm a realistic start date during your staffing call.

Do you report on denial and AR trends?

Yes. Specialists track denial categories and AR trends by payer and reason code, and provide regular reporting so your leadership can address recurring write-offs upstream.

Related Staffing Roles

Pair AR specialists with adjacent revenue cycle roles.

Explore Further

Explore related RCM staffing resources.

Build the Role

Tell us what your AR specialist needs to own.

Share your payer mix, aging profile, systems, and recovery goals. We will review the scope and recommend the appropriate tier.

Get a Staffing Plan

Specialists work inside your existing systems and workflows. No software changes required.