accounts receivable (AR) follow-up
Maximize Collections. Minimize Aging.
At RCM Staff™ BPO, our A/R follow-up specialists are trained to reduce outstanding balances and accelerate cash flow for billing companies and healthcare providers. We proactively work denied, underpaid, and pending claims—so you can focus on client care, not chasing payments.
Our Accounts Receivable (AR) Follow-Up Services help medical practices and billing companies recover payments faster, reduce claim denials, and improve financial stability.
what we do
Insurance A/R Follow up
We track down unpaid claims, identify the root cause of delays, and initiate corrective action—whether it's claim re-submission, appeals, or payer coordination.
Patient A/R Follow up
Our team contacts patients professionally and empathetically to resolve balances, clarify statements, and set up payment arrangements as needed.
Denial Resolution
We categorize and analyze denials, flag coding or documentation issues, and work closely with coders or billers to resubmit clean claims
Aging Report Monitoring
We regularly review A/R aging buckets (30/60/90/120+) and work them systematically to prevent write-offs and optimize recovery
Why choose us
Specialized in Physician Billing
We focus on medical practices and third-party billing companies.
Dedicated Support Team
Quick response and proactive follow-ups on complex cases.
Cost Effective
Reduce overhead costs by outsourcing instead of hiring in-house staff.