FAQ

No, we are not. RCM Staff BPO provides staffing and managed support services to medical offices and third party billing offices.

RCM Staff BPO is system agnostic. We support all types of EHRs and clearinghouse systems.

We offer end-to-end Revenue Cycle Management (RCM) support including medical billing, coding, prior authorizations, payment posting, A/R follow-up, and more.

We can help you with eligibility and authorization verification, claim submission, rejections and denials management, payment posting and accounts receivable management.

We work exclusively with US-based medical billing companies, independent physician practices, and EHR vendors seeking scalable offshore RCM support.

We provide office hours support to offices across the continental US, from east to west coast.

Contact your assigned project manager or email help@rcmstaff.com

Our operations are based in the Philippines, a top destination for healthcare outsourcing, known for its skilled, English-speaking workforce

We are a boutique RCM-only BPO. We don’t compete with billing companies—we empower them with certified, reliable offshore talent.

No long-term lock-ins. We offer flexible month-to-month terms.

You can schedule a discovery call to assess fit. From there, we’ll walk you through a tailored engagement plan and service agreement.

Yes. RCM Staff™ BPO follows strict HIPAA guidelines to protect patient data. Our team is fully trained, our systems are secure, and we use industry-standard safeguards to ensure confidentiality and compliance at all times.

how can we help you?

Looking for a cost-effective outsourcing partner for your RCM tasks? Book us for a FREE Consultation call.

“Kevin is an asset to our organization”

Nora Alexander
Vice President, WRS Health

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