# RCM Staff™ > RCM Staff™ provides HIPAA-trained, Philippines-based revenue cycle management (RCM) staff to U.S. healthcare organizations. The model is staff augmentation: medical billers, coders, AR specialists, and virtual medical assistants who integrate directly into a client's existing software and workflows, rather than outsourcing the billing function to a third-party processor. Founder-led and operationally experienced, RCM Staff serves medical billing companies, solo and group physician practices, and RCM vendors. No long-term contracts. ## About - [About RCM Staff](https://www.rcmstaff.com/about): Who we are, the founder-led story, and how we operate. - [How It Works](https://www.rcmstaff.com/how-it-works): The staff-augmentation engagement model, onboarding, and integration into your workflows. - [Careers](https://www.rcmstaff.com/careers): Open roles and how to apply for RCM specialists in the Philippines. ## Services - [All Services](https://www.rcmstaff.com/services): Overview of RCM staffing service lines. - [Medical Billers](https://www.rcmstaff.com/services/medical-billers): End-to-end medical billing specialists. - [Medical Coders](https://www.rcmstaff.com/services/medical-coders): Industry-certified (AAPC/AHIMA) medical coding support. - [AR Specialists](https://www.rcmstaff.com/services/ar-specialists): Accounts receivable follow-up to reduce days in AR. - [Denial Management](https://www.rcmstaff.com/services/denial-management): Denial analysis, appeals, and prevention. - [Payment Posting](https://www.rcmstaff.com/services/payment-posting): ERA/EOB payment posting and reconciliation. - [Eligibility & Benefits Verification](https://www.rcmstaff.com/services/eligibility-benefits-verification): Insurance eligibility and benefits checks. - [Prior Authorization Support](https://www.rcmstaff.com/services/prior-authorization-support): Prior auth submission and tracking. - [Medical Virtual Assistants](https://www.rcmstaff.com/services/medical-virtual-assistants): Virtual medical assistants for administrative and front-office tasks. ## Who We Serve - [Built For](https://www.rcmstaff.com/built-for): Overview of the audiences we serve. - [Medical Billing Companies](https://www.rcmstaff.com/built-for/billing-companies): White-label RCM staffing for U.S. billing companies. Dedicated offshore billers, coders, and AR specialists working inside the billing company's systems and client accounts on flat per-FTE pricing. - [Physician Practices](https://www.rcmstaff.com/built-for/practices): Billing and admin support for solo and group practices. - [RCM Vendors](https://www.rcmstaff.com/built-for/rcm-vendors): White-label RCM staffing behind EHR, practice management, and healthcare technology platforms. Dedicated offshore billing, coding, AR, denial, posting, and eligibility teams that run production under the vendor's brand on flat per-FTE pricing. ## Specialties - [Specialty Billing Support](https://www.rcmstaff.com/specialties): Trained offshore billing and admin staff who understand specialty-specific RCM workflows. - [Behavioral Health Billing Support](https://www.rcmstaff.com/specialties/behavioral-health-billing): Billing, AR, eligibility, prior authorization, and admin support for behavioral health, therapy, psychiatry, SUD, and mental health practices. - [Psychiatry Billing Support](https://www.rcmstaff.com/specialties/psychiatry-billing): Staffing for psychiatry billing workflows including E/M and medication management, psychotherapy add-ons, telepsychiatry, and Spravato and TMS authorizations. - [Physical Therapy Billing Support](https://www.rcmstaff.com/specialties/physical-therapy-billing): Staffing for outpatient therapy billing workflows including timed unit review, modifiers, authorization and visit-limit tracking, and plan-of-care certification. - [ABA Therapy Billing Support](https://www.rcmstaff.com/specialties/aba-therapy-billing): Staffing for ABA billing workflows including the 97151-97158 code family, authorization units and burn-down tracking, concurrent-session edits, and RBT and BCBA supervision billing. - [Psychology Billing Support](https://www.rcmstaff.com/specialties/psychology-billing): Staffing for psychology billing workflows including 90791 intakes, psychotherapy codes, psychological and neuropsychological testing units, telehealth, and behavioral health carve-outs. ## Offshore & Philippines Staffing - [Offshore Medical Billing](https://www.rcmstaff.com/offshore-medical-billing): How offshore medical billing works, costs, and quality. - [Offshore Medical Coding](https://www.rcmstaff.com/offshore-medical-coding): Certified offshore medical coding support. - [Medical Billing Philippines](https://www.rcmstaff.com/medical-billing-philippines): Why the Philippines for RCM staffing, roles, costs, and hiring models. - [Medical Coding Philippines](https://www.rcmstaff.com/medical-coding-philippines): Philippines-based certified coders, cost and hiring models, and outpatient vs inpatient credentials. - [Medical Virtual Assistant Philippines](https://www.rcmstaff.com/medical-virtual-assistant-philippines): Hiring guide for Philippines-based medical VAs: roles, weekly costs, hiring models, and HIPAA safeguards. ## EHR & Software Billing Support - [EHR Billing Support](https://www.rcmstaff.com/ehr-billing-support): Billing staff experienced across major EHR/PM systems. - [TherapyNotes Billing Support](https://www.rcmstaff.com/therapynotes-billing-support) - [PracticeQ Billing Support](https://www.rcmstaff.com/practiceq-billing-support) - [eClinicalWorks Billing Support](https://www.rcmstaff.com/eclinicalworks-billing-support) - [WRS Health Billing Support](https://www.rcmstaff.com/wrs-health-billing-support) - [Office Ally Billing Support](https://www.rcmstaff.com/office-ally-billing-support): Claim submission, rejection cleanup, and ERA/payer enrollment follow-up for Office Ally accounts. - [Tebra Billing Support](https://www.rcmstaff.com/tebra-billing-support): Charge review, denial work, and AR cleanup for practices and billing companies running Tebra (formerly Kareo). - [athenahealth Billing Support](https://www.rcmstaff.com/athenahealth-billing-support): Hold and rule bucket review, denial worklists, unpostables research, and AR follow-up for practices and billing companies in athenaOne. - [Practice Fusion Billing Support](https://www.rcmstaff.com/practice-fusion-billing-support): Charge capture follow-up, claim submission, rejections, denials, and AR cleanup for small practices charting in Practice Fusion. - [AdvancedMD Billing Support](https://www.rcmstaff.com/advancedmd-billing-support): Scrubber edit and denial work, AR worklist cleanup, and payment posting for practices and multi-office billing companies on AdvancedMD. - [SimplePractice Billing Support](https://www.rcmstaff.com/simplepractice-billing-support): Payer enrollments, claim follow-up, ERA posting review, superbills, and client billing for therapy practices on SimplePractice. - [Valant Billing Support](https://www.rcmstaff.com/valant-billing-support): Integrated claims workflows, rejection cleanup, ERA posting review, and AR follow-up for behavioral health groups in Valant. - [DrChrono Billing Support](https://www.rcmstaff.com/drchrono-billing-support): Charge entry, denial worklists, ERA posting, and AR follow-up for practices and billing companies in DrChrono by EverHealth. ## Buyer's Guide & Comparisons - [Buyer's Guide](https://www.rcmstaff.com/buyers-guide): How to choose between healthcare VA services, billing VAs, and RCM staffing. - [Medical Billing Virtual Assistant Services](https://www.rcmstaff.com/buyers-guide/medical-billing-virtual-assistant): Billing VAs who are trained billers, not general admins. - [Best Medical Billing Virtual Assistant Companies](https://www.rcmstaff.com/buyers-guide/best-medical-billing-virtual-assistant-companies): Honest comparison of providers, including RCM Staff. - [Healthcare VA vs RCM Staffing](https://www.rcmstaff.com/buyers-guide/healthcare-va-vs-rcm-staffing): Which model fits which problem. - [RCM Staffing vs Full-Service Billing Company](https://www.rcmstaff.com/buyers-guide/rcm-staffing-vs-full-service-billing-company): Handing the billing function to a third party versus staffing it yourself, compared on control, cost structure, visibility, and switching risk. - [Medical Billing VA vs Medical Biller](https://www.rcmstaff.com/buyers-guide/medical-billing-va-vs-medical-biller): Choosing the right role for your practice. - [HelloRache Alternative](https://www.rcmstaff.com/buyers-guide/hellorache-alternative-medical-billing): RCM Staff as an alternative for billing-focused needs. - [MEDVA Alternative](https://www.rcmstaff.com/buyers-guide/medva-alternative-medical-billing): Managed RCM staffing vs marketplace hiring. - [My Mountain Mover Alternative](https://www.rcmstaff.com/buyers-guide/my-mountain-mover-alternative-medical-billing): Billing as a managed function, not a placement. - [Portiva Alternative](https://www.rcmstaff.com/buyers-guide/portiva-alternative-medical-billing): Full-cycle billing staffing measured on RCM KPIs. - [Phoenix Virtual Solutions Alternative](https://www.rcmstaff.com/buyers-guide/phoenix-virtual-solutions-alternative-medical-billing): Broad healthcare VA outsourcing vs dedicated revenue cycle production roles. - [Global Medical Virtual Assistants Alternative](https://www.rcmstaff.com/buyers-guide/global-medical-virtual-assistants-alternative-medical-billing): Managed medical VA support vs per-function billing staffing. ## Billing Guides - [Billing Guides](https://www.rcmstaff.com/billing-guides): Operational billing guides by specialty and service line. - [Orthopedic Billing and Coding Guide](https://www.rcmstaff.com/billing-guides/orthopedic-billing-guide): Orthopedic billing across office E/M and modifier 25 vs. 57, the global surgical package (000/010/090/XXX/ZZZ) and modifiers 24, 58, 78, and 79, global fracture care vs. E/M plus cast application, transfer-of-care modifiers 54/55/56, casting and splinting (29000-29799) with Q4001-Q4051 supplies, joint and soft tissue injections (20600-20611, 20550-20553) and viscosupplementation J7318-J7333, in-office imaging and modifiers 26/TC, multiple procedure reduction and bilateral indicators, arthroscopy bundling, NCCI PTP edits and MUEs, modifier 22 and unlisted codes, assistant and co-surgeon billing (80, 81, 82, AS, 62), DMEPOS and orthotics with KX, prior authorization control, place of service and site selection, workers' compensation and personal injury liens, ICD-10-CM laterality and 7th characters, clean claim checklist, denial prevention, KPIs, and AR follow-up. - [Sleep Medicine Billing Guide](https://www.rcmstaff.com/billing-guides/sleep-medicine-billing-guide): Sleep medicine billing across E/M visits, unattended home sleep apnea testing (95800, 95801, 95806, G0398-G0400), attended polysomnography (95807, 95808, 95810, 95811, 95782, 95783), split-night billing, MSLT and MWT (95805), professional and technical component billing (modifiers 26 and TC), prior authorization control, Medicare PAP coverage under NCD 240.4 including the day 31 to day 91 re-evaluation window and the four-hour/70-percent adherence standard, oral appliance and DME coordination, telehealth POS 02/10, ICD-10-CM specificity, denial prevention, KPIs, and AR follow-up. - [Wound Care Billing Guide](https://www.rcmstaff.com/billing-guides/wound-care-billing-guide): Wound diagnosis specificity, debridement by tissue depth and area (97597/97598, 97602, 11042-11047), E/M and modifier 25, NPWT (97605-97608), compression and casting, cellular and tissue-based products, the 2026 Medicare skin substitute incident-to payment change, hyperbaric oxygen (NCD 20.29), NCCI edits, denial prevention, and AR. - [Home Health Billing Guide](https://www.rcmstaff.com/billing-guides/home-health-billing-guide): Medicare home health billing under PDGM, homebound eligibility, the 60-day certification and 30-day payment periods, Notice of Admission timing and TOB 032A, OASIS, HIPPS and revenue code 0023, LUPA and partial period payments, denial prevention, AR follow-up, and 2026 updates. - [Behavioral Health Integration Billing Guide](https://www.rcmstaff.com/billing-guides/behavioral-health-integration-billing-guide): General BHI and Psychiatric CoCM billing across 99484, 99492-99494, G2214, and G0323, plus initiating visits, consent, care plans, registry and measurement-based care, monthly time tracking, same-month overlap rules, the 2026 APCM add-ons and RHC/FQHC transition, and denials. - [Physical Therapy Billing Guide](https://www.rcmstaff.com/billing-guides/physical-therapy-billing-guide): PT CPT codes, timed units and the Medicare 8-minute rule, GP/KX/CQ modifiers, plan-of-care certification, NCCI edits, denials, payment posting, and KPIs for outpatient physical therapy. - [Neurology Billing Guide](https://www.rcmstaff.com/billing-guides/neurology-billing-guide): E/M, EEG, EMG/NCS, Botox, infusions, lumbar puncture, neuropsychological testing, prior authorization, and denial prevention for neurology practices. - [ABA Billing Guide](https://www.rcmstaff.com/billing-guides/aba-billing-guide) - [Psychiatry Billing Guide](https://www.rcmstaff.com/billing-guides/psychiatry-billing-guide) - [Psychology Billing Guide](https://www.rcmstaff.com/billing-guides/psychology-billing-guide) - [Spravato Billing Guide](https://www.rcmstaff.com/billing-guides/spravato-billing-guide) - [Remote Patient Monitoring Billing Guide](https://www.rcmstaff.com/billing-guides/remote-patient-monitoring-billing-guide) ## Tools & Calculators - [Tools](https://www.rcmstaff.com/tools): RCM calculators and self-assessment tools. - [Savings Calculator](https://www.rcmstaff.com/tools/savings-calculator): Estimate cost savings from offshore RCM staffing. - [Virtual Medical Assistant ROI Calculator](https://www.rcmstaff.com/tools/medical-virtual-assistant-roi-calculator) - [In-House Billing Readiness Grader](https://www.rcmstaff.com/tools/billing-in-house-readiness-grader) - [Behavioral Health Billing Health Check](https://www.rcmstaff.com/tools/behavioral-health-billing-health-check) ## Proof & Trust - [Case Studies](https://www.rcmstaff.com/case-studies): Real client outcomes. - [Behavioral Health Billing, Massachusetts](https://www.rcmstaff.com/case-studies/behavioral-health-billing-massachusetts): Case study. - [Eligibility Verification for an RCM Vendor](https://www.rcmstaff.com/case-studies/eligibility-verification-rcm-vendor): Case study. - [HIPAA Compliance](https://www.rcmstaff.com/hipaa-compliance): How we protect PHI. - [Trust Center](https://www.rcmstaff.com/trust-center): Security and compliance posture. - [FAQ](https://www.rcmstaff.com/faq): Common questions about engagement, pricing, and onboarding. ## Insights - [Blog](https://www.rcmstaff.com/blog): Articles on medical billing, coding, and RCM operations. - [Where EHR Billing Workflows Break Down](https://www.rcmstaff.com/articles/where-ehr-billing-workflows-break-down): Where handoffs between EHR, clearinghouse, and payer systems break down and create avoidable rework. - [Why There Should Be No Medical Billing Companies in the Philippines](https://www.rcmstaff.com/blog/medical-billing-companies-in-philippines): Medical billing companies in the Philippines can create compliance and control risks. Learn why offshore RCM staffing is different from handing billing operations to an overseas vendor. - [How to Hire Medical Coders in the Philippines](https://www.rcmstaff.com/blog/how-to-hire-medical-coders-philippines): What certifications, coding skills, HIPAA safeguards, and onboarding steps to look for when hiring Philippines-based coders. - [White Label Medical Billing Staff for Billing Companies](https://www.rcmstaff.com/blog/white-label-medical-billing-staff): How white-label offshore billers, coders, and AR specialists help billing companies scale behind the scenes. - [Medical Billing Staff Augmentation for Billing Companies](https://www.rcmstaff.com/blog/medical-billing-staff-augmentation): How staff augmentation helps billing companies scale without hiring in-house. - [Why Medical Billing Companies Are Outsourcing to the Philippines](https://www.rcmstaff.com/blog/medical-billing-companies-outsourcing-philippines): What is driving the shift to offshore RCM staffing and what a well-run model looks like. - [The Rise of Outsourced RCM](https://www.rcmstaff.com/blog/outsourced-rcm-staffing-efficiency): How staffing shortages and A/R backlogs are pushing billing companies toward outsourced RCM. - [How Much Does It Cost to Outsource Medical Billing to the Philippines in 2026?](https://www.rcmstaff.com/blog/cost-outsource-medical-billing-philippines-2026): 2026 cost breakdown: hourly rates by role, what is included, and how offshore compares to U.S. in-house hires. - [How to Hire a Certified Medical Biller in the Philippines](https://www.rcmstaff.com/blog/hire-certified-medical-biller-philippines): Sourcing, screening, and onboarding industry-certified medical billers in the Philippines. - [How Medical Billing Companies Can Scale Without Adding In-House Staff](https://www.rcmstaff.com/blog/medical-billing-companies-scale-without-in-house-staff): Scaling capacity with offshore RCM staff without adding internal headcount. - [Built by a Medical Billing Pro: The RCM Staff BPO Difference](https://www.rcmstaff.com/blog/rcm-bpo-built-by-billing-pro): Why RCM Staff was built by a credentialed RCM veteran to deliver healthcare-trained professionals. - [HIPAA Compliance in Offshore RCM Staffing](https://www.rcmstaff.com/blog/hipaa-offshore-rcm-staffing): Why a BAA alone is not enough, which safeguards matter, and how to assess offshore vendors. - [The Complete Guide to Offshore Medical Billing](https://www.rcmstaff.com/blog/offshore-medical-billing-guide): How offshore medical billing works, which tasks transfer offshore and which stay in the U.S., pricing models, vendor due diligence, and a 30-day onboarding plan. - [U.S. Healthcare Careers in the Philippines](https://www.rcmstaff.com/blog/us-healthcare-careers-philippines): Career paths for Filipino healthcare workers in U.S. medical billing, coding, claims, and RCM. - [Best Practices for Clean Claim Submission](https://www.rcmstaff.com/blog/best-practices-for-clean-claim-submission): Reducing rejections, improving first-pass resolution, and accelerating reimbursement. - [Outsourced Billing Staff vs. Hiring In-House](https://www.rcmstaff.com/blog/outsourced-billing-staff-vs-hiring-in-house): When to outsource, when to hire internally, and how to keep control of your revenue cycle. - [What the AMA Says About Virtual Assistants in Private Practices](https://www.rcmstaff.com/blog/ama-virtual-assistants-private-practices): What AMA materials say about overseas VAs for billing, prior authorization, and scheduling, plus HIPAA and oversight conditions. - [Upwork vs. Offshore vs. Onshore Medical Billing](https://www.rcmstaff.com/blog/upwork-vs-offshore-vs-onshore-medical-billing): Comparing freelance platforms, offshore companies, and U.S. providers across cost, control, and continuity. - [Hiring a Virtual Assistant in the Philippines: Hourly vs. Project-Based](https://www.rcmstaff.com/blog/hiring-virtual-assistant-philippines-hourly-vs-project-based): Comparing hourly and project-based pricing and the risks of each. - [Benefits of Outsourcing Medical Billing](https://www.rcmstaff.com/blog/benefits-of-outsourcing-medical-billing): Ten advantages for healthcare practices, plus how to choose the right model. - [How Behavioral Health Practices Can Reduce AR Over 90 Without Hiring In-House](https://www.rcmstaff.com/blog/behavioral-health-reduce-ar-over-90): Why behavioral health AR ages faster and how outsourced AR follow-up reduces aging balances. - [India vs. the Philippines for Medical Billing Outsourcing](https://www.rcmstaff.com/blog/india-vs-philippines-medical-billing-outsourcing): Comparing the two countries across RCM talent, communication, cost, scale, security, and staffing fit. - [Healthcare Outsourcing Compliance: Managing Legal and Operational Risk in Offshore Teams](https://www.rcmstaff.com/blog/healthcare-outsourcing-compliance-risks): How to manage HIPAA, legal, billing integrity, and governance risks when working with offshore healthcare teams. - [Mental Health Carve-Outs: Why Behavioral Health Claims Go to the Wrong Payer](https://www.rcmstaff.com/blog/mental-health-carve-outs): How behavioral health carve-outs affect eligibility, network status, prior authorization, payer routing, and claim denials. - [Why ABA Billing Falls Behind](https://www.rcmstaff.com/blog/aba-billing-staffing-guide): Why authorization units, concurrent codes, and RBT supervision billing overwhelm generalist billers, and what a dedicated ABA billing staff model looks like. - [SimplePractice vs TherapyNotes vs Valant: How Billing Actually Gets Done in Each](https://www.rcmstaff.com/blog/simplepractice-therapynotes-valant-billing-workflows): A factual walkthrough of claims, ERA posting, rejection handling, and reporting workflows in three behavioral health EHRs. - [When a Therapy Practice Should Hire a Dedicated Biller](https://www.rcmstaff.com/blog/when-to-hire-biller-therapy-practice): Signals a practice has outgrown clinician-run or VA-run billing, and what a dedicated biller covers that a VA does not. ## Contact - [Contact](https://www.rcmstaff.com/contact): Get in touch with the team. - [Book a Free Consultation](https://www.rcmstaff.com/book): Schedule a call with the founder. - [Get a Staffing Plan](https://www.rcmstaff.com/get-a-staffing-plan): Request a tailored staffing proposal. - [Request a Billing Review](https://www.rcmstaff.com/request-billing-review): Free review of your current billing operation. - Email: ask@rcmstaff.com - Phone: +1 727 362 3618 ## Optional - [Privacy Policy](https://www.rcmstaff.com/privacy-policy) - [Terms of Service](https://www.rcmstaff.com/terms-of-service) - [Cookie Policy](https://www.rcmstaff.com/cookie-policy)